Receiving error message 'you cannot be in more than 1 room at a time' during chat
Please choose your browser from the menu:
Internet Explorer for PC
Firefox for (PC + MAC)
Chrome for (PC + MAC)
Safari for (PC + MAC)
Internet Explorer (PC):
On your keyboard, press Ctrl+Shift+Delete
In the Delete Browsing History dialog box, make sure "Preserve Favorites website data" isn't checked
Check the following boxes:
o Temporary Internet files Press the Delete button
Important: close ALL your browser windows and reopen them
Firefox (PC and Mac):
On your keyboard, press Ctrl+Shift+Delete (PC) or Command+Shift+Delete (Mac)
Choose "Everything" in the Time range to clear dropdown menu Check the following boxes:
o Browsing & Download History Press the Clear Now button Close your browser and reopen it
Chrome (Mac + PC):
Click the Chrome menu icon on the browser toolbar (3 horizontal lines)
Select Tools Select Clear browsing data. In the dialog box that appears, choose "the beginning of time" from the dropdown menu Check the following boxes:
o Clear browsing history Press the Clear browsing data button Close and reopen your browser window
Safari (Mac + PC)
To open the Preferences menu, press Command+ , on a Mac or Ctrl+ , on a PC
Choose the Privacy tab Click Remove All Website Data... Choose Remove Now in the dialog box To empty the cache, Open the Safari menu and choose Empty Cache (Mac) or press Ctrl+Alt+E (PC)
o Press Empty in the dialog box
