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My webcam does not work (PC)
Solution:

  1. Upgrade DirectX to DirectX 9.0 at
    http://www.microsoft.com/directx

  2. Upgrade the camera driver to the latest driver available on the camera manufacturer's website.

  3. Upgrade Windows with the latest updates at
    http://windowsupdate.microsoft.com

  4. Please disconnect and reconnect your webcam, close the browser window > reopen browser and try again.

  5. Make sure you have selected the correct driver from the list of camera drivers (right-click on the camera window > choose Settings > click on the camera tab > pick a different camera driver from the dropdown menu).

  6. Make sure the driver is available and not occupied by another application.

  7. Make sure your webcam works properly on other platforms, such as Instant Messenger programs.

  8. To make sure you have the correct Flash version installed (Flash 10 or higher), please click on the following link:
    www.macromedia.com

  9. Please restart your computer once more, and then try to enter a chat room again.

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