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Programs

Adobe Flash 10 or above must be installed on your computer to Video Chat with ImLive hosts.



How do I know whether I have Adobe Flash 10 installed on my computer?

  • If you see the scrolling banner below, you already have a site-compatible version of Flash installed and do not need to do anything further.


  • If you do not see the scrolling banner, please click on the link below to see whether you have Flash installed:
    http://www.adobe.com/cfusion/knowledgebase/
    index.cfm?id=tn_15507

  • If you do not have Flash installed, please click on this link to install it.

  • If you do not see the scrolling banner above but have Flash installed, please click here.
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I don't have Flash installed on my computer. How do I install it?

  1. To install Flash, click on the following link:
    http://www.adobe.com/shockwave/download/
    download.cgi?P1_Prod_Version=ShockwaveFlash

  2. It is recommended that you close all other open browser windows before continuing with the installation.

  3. Click the Install Now button to automatically download and install Adobe Flash Player.
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I have an older version of Flash installed on my computer. How can I change it?

To install an updated version of Flash you will first need to uninstall your current version.
  1. Please click on the following link to uninstall Flash:
    http://fpdownload.macromedia.com/get/flashplayer/
    current/uninstall_flash_player.exe

  2. After Flash has been successfully uninstalled, restart your computer.

  3. Reinstall Flash by clicking on the following link:
    http://www.adobe.com/shockwave/download/
    download.cgi?P1_Prod_Version=ShockwaveFlash



  4. It is recommended that you close all other open browser windows before continuing with the installation.

  5. Click the Install Now button to automatically download and install Adobe Flash Player.

  6. When the installation is complete, you see the Adobe Flash Player logo and text.

  7. Please restart your computer once more.
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I have a compatible version of Flash on my computer but I keep getting a message to install Flash again.

  1. Please click on the following link to uninstall Flash:
    http://fpdownload.macromedia.com/get/flashplayer/
    current/uninstall_flash_player.exe

  2. Depending on your security settings, you may see a Security Warning dialog box.
    Click Run.


  3. After Flash has been successfully uninstalled, restart your computer.

  4. Reinstall Flash by clicking on the following link:
    http://www.adobe.com/shockwave/download/
    download.cgi?P1_Prod_Version=ShockwaveFlash

  5. It is recommended that you close all other open browser windows before continuing with the installation.

  6. Click the Install Now button to automatically download and install Adobe Flash Player.

  7. When the installation is complete, you see the Adobe Flash Player logo and text.

  8. Please restart your computer once more.
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