ImLive Customer Support

Loading
SEARCH
Technical Help
Clear Cookies and Cache
How do I clear my Cookies and Cache in Chrome?
Clear Cookies and cache according to the following slide show.
On your PC keyboard, press Ctrl+Shift+Delete at the same time
On your PC keyboard, press Ctrl+Shift+Delete at the same time
On your Mac keyboard, press Command+Shift+Delete, at the same time
The Clear browsing data box should pop up
Choose the beginning of time from the dropdown menu
Check the following boxes:

•    Clear browsing history 
•    Empty the cache
•    Delete cookies and other site and plug-in data
 
Press the Clear browsing data button
Then close your browser and re-open it
 
How do I clear my Cookies and Cache in Firefox?
Clear Cookies and cache according to the following slide show.

On your PC keyboard, press Ctrl+Shift+Delete at the same time

 

On your PC keyboard, press Ctrl+Shift+Delete at the same time

 

On your Mac keyboard, press Command+Shift+Delete, at the same time

 

The Clear All History box should pop up


 
Choose Everything in the Time range to clear dropdown menu

 
Check the following boxes:
x Browsing & Download History, x Cookies, x Cache


 

Press the Clear Now button.
Then close your browser and re-open it.

 

How do I clear my Cookies and Cache in Microsoft Edge?

Clear Cookies and cache according to the following slide show.

Press ctrl+shift+delete at the same time on your keyboard.

Press ctrl+shift+delete at the same time on your keyboard.

Check the following boxes:
browsing history, cookies and other site data, cached images and files 
 
Press the “Clear Data” button
How do I clear my Cookies and Cache in Safari?

Clear Cookies and cache according to the following slide show.

To open the Preferences menu, press Command+, on a Mac or Ctrl+, on a PC (or choose Preferences under Edit at the top left of the page)

To open the Preferences menu, press Command+, on a Mac or Ctrl+, on a PC (or choose Preferences under Edit at the top left of the page)

Choose the Privacy tab
Click Remove All Website Data
Choose Remove Now in the dialog box

To empty the cache, open the Safari menu and choose Empty Cache (Mac) or press Ctrl+Alt+E (PC).
Press Empty in the dialog box, then close your browser and re-open it.

Need Assistance?
Thank you for choosing ImLive!
We will be happy to assist you with any issue, 24 hours a day, 7 days a week.
Can’t login? Contact us directly